CQC Rated Good | Care at Home
Live-in Care in Gateshead, Chester-le-Street and the North East
One dedicated carer, living in your home, there when you wake and there when you go to bed. Live-in care means one-to-one support, familiar surroundings and the people and pets you love close by.
What Is Live-in Care?
A live-in carer moves into your home, usually on a rotation of several weeks, to provide personalised support throughout the day and reassurance through the night. Instead of short visits, you have one person focused entirely on you, who learns your routines, your preferences and the little things that make home feel like home.
Every live-in package is delivered under our CQC registration, with a full assessment, a written care plan, risk assessments, daily records and regular visits from our management team in Birtley.
Live-in Care, Visiting Care or 24-Hour Care?
Visiting home care
Planned visits at set times. Best when someone is safe alone between calls.
Live-in care
One carer living in the home, supporting throughout the day, resting at night and on hand if needed. Best when someone should not be alone for long periods.
24-hour waking care
Two or more carers working in shifts so someone is awake all night. Best for frequent night-time needs or complex care.
Not sure which fits? We will talk it through honestly at assessment and recommend the safest option, even if that is not live-in care.
Who Live-in Care Suits
Older people who want to avoid moving into a care home
People living with dementia who are calmer in familiar surroundings
Couples who want to stay together at home
Adults living with a physical disability or long-term condition
People returning home after a long hospital stay
Families who live far away and want constant reassurance
What Your Live-in Carer Does
Personal care: Washing, dressing, continence care and mobility, all with dignity.
Medication support: Prompting or administering medicines with full records.
Meals and nutrition: Cooking the food you enjoy, when you want it.
Household help: Laundry, tidying, shopping and caring for pets.
Companionship: Conversation, hobbies, outings and staying connected with family and friends.
Appointments: Accompanying you to GP, hospital and social visits.
Peace of mind at night: Available if you need help during the night, with waking night support added if needs increase.
The Right Carer, Not Just a Carer
We match every live-in carer to the person they support, taking into account personality, interests, language, culture and the type of support needed. You meet or speak with your carer before care begins wherever possible, and a small team of regular carers covers rotations so faces stay familiar.
Your carer is DBS-checked, trained in moving and handling, medication, safeguarding and dementia awareness, and backed by supervision, spot checks and 24/7 on-call management.
What You Need for Live-in Care
A private bedroom
For your carer with basic furniture.
Bathroom and kitchen access
Shared use of the bathroom and kitchen.
Wi-Fi
So your carer can stay in touch and complete records.
A daily break
For your carer, which we cover where needed.
We will talk through every practical detail at assessment so there are no surprises.
How Live-in Care Starts
- 1
First conversation
Call us or request a call back and tell us about the situation.
- 2
Home assessment
We visit to understand needs, risks, routines and the home.
- 3
Carer matching
We introduce a carer we think will be the right fit.
- 4
Care begins
Your carer moves in on the agreed date, with an introductory handover.
- 5
Ongoing reviews
Regular management visits and reviews keep care right as needs change.
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Live-in Care Questions
Talk to Us About Live-in Care
Tell us a little about your situation and a member of our local care team will call you back with honest, no obligation advice.
- 07505 543585
- office@eternitycare.co.uk
- Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
In an emergency, always call 999.