CQC Rated Good | Care at Home
End of Life Care at Home in Gateshead and Chester-le-Street
For many people, being at home in their final weeks and days, surrounded by familiar things and the people they love, matters more than anything. We are here to help make that possible, with gentle care, quiet presence and support for the whole family.
Care That Puts Comfort and Dignity First
End of life care supports someone who is approaching the final stage of life to be as comfortable, peaceful and in control as possible. At home, that means help with personal care, comfort and daily needs, while the medical side of care is led by your GP, district nurses and palliative or hospice teams.
Our carers work alongside those professionals, following their guidance and keeping them informed. Every package is delivered under our CQC registration with a care plan, risk assessments and daily records, and our team is supported by 24/7 on-call management.
How Our Carers Help
Personal care: Gentle washing, mouth care, changing and freshening, at a pace that suits the person.
Comfort and positioning: Regular repositioning to protect skin and ease discomfort.
Eating and drinking: Small, comforting sips and tastes when wanted, never pressure.
Medication support: Prompting or administering prescribed medicines and recording each dose, with anything clinical led by nurses.
Night care: Waking nights or sleep-ins so no one has to be alone through the night.
Quiet companionship: Sitting with the person, reading, playing favourite music or simply being there.
Recognising change: Noticing signs that things are changing and alerting the nursing team and family.
Honouring Their Wishes
We take time to understand what matters to the person: who they want close by, the music and comforts they love, their faith or cultural practices, and any wishes they have shared about their care. Where an advance care plan exists, we follow it closely and work with the professionals involved to respect it.
Support That Fits Your Situation
Visits through the day
Planned calls for personal care, comfort and medication support.
Night support
Waking night or sleep-in care so family can rest.
Live-in or 24-hour care
Someone there around the clock in the final stage.
Short notice support
Where time is short, we work quickly with discharge and community teams. Packages can often be mobilised within 48 hours.
Support for Those Who Love Them
This is an exhausting and emotional time for families. We can take on the practical tasks so you can spend your time simply being together, give you the chance to rest, and be a calm, steady presence when you need one. We keep you informed, answer your questions honestly and are there on the phone day and night.
After a death, our carers can stay with you until the right people arrive and help you through those first difficult hours.
How End of Life Care Starts
- 1
A gentle first conversation
Call us or request a call back. We will listen and answer your questions.
- 2
Visit and assessment
We meet you at home or on the ward and understand needs and wishes.
- 3
Working with professionals
We link with the GP, district nurses and palliative team.
- 4
Care begins
Familiar carers start as soon as they are needed.
- 5
Ongoing review
We adapt support as needs change, day by day if necessary.
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End of Life Care Questions
We Are Here When You Need Us
If you would like to talk about care for someone you love, a member of our team will call you back gently and without any pressure.
- 07505 543585
- office@eternitycare.co.uk
- Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
For urgent medical help call NHS 111, or 999 in an emergency.