CQC Rated Good | Serving Chester-le-Street, Gateshead and the North East
Our Care Services
Whether you need a friendly daily visit, a carer living in your home or a fully managed complex care package, we build support around the person, their routines and the people who matter to them.
Not Sure Which Service Is Right?
Most families come to us with a situation, not a service name. Start here.
Care at Home
Flexible, regulated support in your own home, from a single visit a day to round the clock care.
Specialist and Urgent Care
For complex, high-risk and time-critical needs, our experienced teams step in quickly, keep placements stable and keep everyone informed.
Regulated Care and Unregulated Support Explained
Regulated care (CQC)
Where personal care, medication support or hands-on physical support is needed, care is delivered under our CQC registration with full care plans, risk assessments and medication records.
Unregulated support
Where someone needs supervision, prompting, guidance or help with daily living without hands-on care, we provide support to the same safeguarding standards without the regulated care cost.
We will always advise which type of support fits, and packages can move between the two as needs change.
What Every Eternity Care Package Includes
- A thorough assessment before care begins
- A personalised care or support plan you help to write
- Individual risk assessments and safeguarding oversight
- Carefully matched, DBS-checked and trained carers
- Daily records and clear communication with family and professionals
- Regular reviews as needs change
- 24/7 on-call management
How Care Starts
- 1
Talk to us
Call or send a short enquiry.
- 2
Assessment
We visit to understand needs, risks and routines.
- 3
Care plan
We agree the plan, the carers and the start date.
- 4
Care begins
Support starts and is reviewed regularly.
Care Services Questions
Let's Find the Right Support Together
Tell us a little about your situation and a member of our local care team will call you back with honest, no obligation advice.
In an emergency, always call 999.