Skip to content

We Are Here to Help

Contact Eternity Care

Whether you are looking for care for yourself or someone you love, referring someone as a professional or simply have a question, our friendly local team is ready to help.

Get in Touch

Call us

07505 543585

or 07950 695881 or 07477 186240

The quickest way to speak to our care team.

Email us

office@eternitycare.co.uk

We aim to reply within one working day.

Visit us

Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG

By appointment, please call ahead.

Office hours

Please call for our office hours

24/7 on-call management for existing clients, families and professionals.

What Happens After You Get in Touch

  1. 1

    We call you back

    A member of our care team contacts you, usually within one working day.

  2. 2

    We listen

    We talk through the situation, answer questions and explain options honestly.

  3. 3

    We arrange an assessment

    If care is right for you, we arrange a visit at a time that suits you.

Eternity Care manager visiting a family at home to talk through care options after an enquiry
Eternity Care team welcoming a visitor to the office reception in Birtley

Find Our Office

Our office is on Durham Road in Birtley, between Gateshead and Chester-le-Street. Please call ahead so the right person is available to see you.

Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG

Need Urgent Help?

We are a care provider, not an emergency service. If someone is in immediate danger or seriously unwell, call 999. For urgent medical advice, call NHS 111.

If you are an existing client or family member and need to reach us out of hours, please call our on-call team on 07505 543585.