We Are Here to Help
Contact Eternity Care
Whether you are looking for care for yourself or someone you love, referring someone as a professional or simply have a question, our friendly local team is ready to help.

Get in Touch
Office hours
Please call for our office hours
24/7 on-call management for existing clients, families and professionals.
What Happens After You Get in Touch
- 1
We call you back
A member of our care team contacts you, usually within one working day.
- 2
We listen
We talk through the situation, answer questions and explain options honestly.
- 3
We arrange an assessment
If care is right for you, we arrange a visit at a time that suits you.


Find Our Office
Our office is on Durham Road in Birtley, between Gateshead and Chester-le-Street. Please call ahead so the right person is available to see you.
Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
Need Urgent Help?
We are a care provider, not an emergency service. If someone is in immediate danger or seriously unwell, call 999. For urgent medical advice, call NHS 111.
If you are an existing client or family member and need to reach us out of hours, please call our on-call team on 07505 543585.
